Kenya Airways check-in, baggage and contact help

Find Kenya Airways check-in, baggage and flight-status tools. Check the instructions for your departure and any connecting flights before travelling.

Official airline tools

Before you open the airline's website

Check-in guidance differs for international, US-related and domestic journeys.
Use the baggage allowance attached to your actual fare.
Airport counter deadlines are different from online check-in opening times.

Questions and answers

Is check-in timing the same for every Kenya Airways flight?

No. Kenya Airways publishes different instructions for international services, US-related flights and domestic airport check-in. Follow the information for your actual journey.

Who can help me understand the baggage in my Travelcart quote?

Ask our team with your quote or booking reference. For the airline's current packing rules and baggage services, use Kenya Airways' official baggage and contact pages.

Find the right booking reference · Online check-in explained

Sources and latest guidance

Last checked: 2026-09-13