Air France check-in, baggage and contact help

Find Air France check-in, baggage and booking tools, with guidance on getting your boarding pass and preparing for baggage drop.

Official airline tools

Before you open the airline's website

  • Identify the operating airline if your booking includes a partner flight.
  • A boarding pass may require an airport check-in counter visit.
  • Leave time for baggage drop and any additional document checks.

Questions and answers

What if I cannot obtain my boarding pass online?

Air France advises passengers who cannot get a boarding pass online or at a kiosk to visit its airport check-in counter. Allow time for possible additional checks.

Do Air France's check-in instructions cover partner flights too?

Air France notes that its published journey guidance applies to Air France-operated flights. Check your itinerary for the operating airline when another carrier flies the service.

Find the right booking reference · Online check-in explained

Sources and latest guidance

Last checked: 2026-09-13